PLDT, ICT Customers Internet Signal Affected

(Image not our property)

Due to the recent typhoon that hit the Philippines and Hong Kong, Internet connection provided by PLDT and ICT Solutions will have an affected service in the next several weeks because of several damaged undersea cables that connect customers to service providers for internet connection.

Globe Telecoms on the other hand is not affected for they were able to reroute their services through other submarine cables and assets spread throughout the country.

According to news reports ICT Solutions said that the repair will take about 4 to 6 weeks depending on the success and efficiency of their plans and keep their customers connected.

PROBLEM AT THE CASHIER WITH DEBIT CARDS AND MORE


Using your debit card has never been so uncomfortable especially when you are asked to check the balance of your account.

Why is my complaint a big deal? Because it is persona, it is unsecured, and also it shows distrust by the retailer.
It is personal because any financial balance you have in your debit card that is connected to your bank account that cannot be shown to other strangers and in this case the cashier. It is also unsecured because you have to put in your pin number and anybody can see the pin you are inputting in the payment gateway system.
It shows distrust because the cashier is like saying you do not have the capacity to pay for what you are buying.
I asked for the manager the reason behind the checking of the balance and I was told that their system was not stable and that the double checking would ensure that there will be no double charging from the customer’s bank account, however at any time the system could fail at any points the cashier swipes your card to check the balance or to make the transaction.
Never will there be any problem of double charging if the cashier would not be paying attention to the work at hand and I felt that the reason was wanting.
If the reason is that because the payment gateway that processes the transaction has a weak communication system then the financial institution should address the problem for the benefit of ver vendor and their customers.
This problem should be addressed immediately otherwise we will have a case wherein people would use their debit cards less and less because of the hassle and discomfort the way retailers are engaging their customers.
On the other hand debit cards are the most unsafe methods to be paying your purchases. Why? We will discuss that in the next blogs to come.

Zalora vs Lazada: Who You Can Trust in Your Online Shopping?

Just like other people, I am not used to buying from online stores because for one, I am not really sure how the actual item looks like. For moms like me, though, who doesn’t have a yaya, going out mall shopping is not always easy.

So I gave online shopping a try. Zalora was my first attempt and it was a good one. Later on, I tried Lazada for a wide variety of choices.

Am I happy that I switched? Read below my comparison between the two based from my experience.

Category ZALORA LAZADA
Customer Service Attends to my needs with accuracy all the time. Did not fulfill their promise to give updates on time committed
Packaging Items were always in its original box/packaging (if not, it’s properly wrapped in paper) put inside a nice, sturdy Zalora box. Item (Nine West Bag) wrapped in plastic, folded into half and inserted in a tight 2GO pouch.
Delivery Fast and sends email on the status of the shipment until shipment is received Sends email for update but lacks on follow through and left me asking, “what’s next?”
Return Policy Fast and easy. A return form is included in delivery of the package. Frustrating. A return form has to be printed out from their website. Their 3rd party courier have no updates on their website for 2 weeks after I returned an item. Lazada is clueless of the whereabouts of my returned package.

I don’t think I will consider Lazada again for my online shopping. My first experience wasn’t good at all but gave it another try few months after and still didn’t deliver the good customer experience every business should do.

Zalora Receipt
Zalora’s receipt with a return form
Lazada Rereipt
Lazada’s 3rd party receipt

Today’s Phones and Plans for Filipinos

Talk is Cheap and I mean that figuratively and literally.

Stay connected all-day  for just 5 pesos with Smart's Piso App
Stay connected all-day for just 5 pesos with Smart’s Piso App

Did you know you can surf the internet now for as low as 1 peso? That’s five hours of web surfing time that translates to PhP5.00 worth of online access per day! That’s what SMART Prepaid is offering and what about Globe Prepaid?  It too has its own special rate for its die-hard followers: PhP50 for one day unlimited internet surfing — even when you’re also on a Postpaid Plan! So why are you still talking on the phone when you can use Viber, WhatsApp, KakaoTalk, WeChat, and Line to do all the for free!

Here are fun things you can do on the web surfing in ‘casual mode’:
1. Check out friends’ status on Facebook
2. Find out the latest NBA or Showbiz news  on Twitter
3. Scan your email inbox for great offers
4. Watch the latest videos on Vimeo and YouTube
5. Take a selfie on your Instagram account

With unlimited access on the web, we haven’t mentioned that it’s a great tool to search for answers on assignments and homeworks you’re finishing while reading up on the latest news on Yahoo! and/or on Inquirer.net.

Quality Smartphones for less than USD172 is something more and more Filipinos are getting into
Quality Smartphones with Qualcomm Snapdragon processors (whatever that means!) for less than USD172 is something more and more Filipinos are getting into

Smartphones are more affordable than ever before. We have at least four small Android OS operated phone-players raking it big in the mobile scene with Cherry Mobile picking up huge swaths of the curious market and where Starmobile, O+, and myPhone are all but cashing in to the growing market yearning to be connected on the Internet.

Filipinos are more and more beginning to ask: Why stay offline and miss all the fun? Why pass up the latest buzz and trends on the Internet where people converge from different backgrounds; Where businesses continue to engage customers and build relationships with old and new followers like never before, and where news never gets old and gets re-tweeted, re-posted, and becomes insanely viral creating more memes and other graphic tales so to speak.

http://www.globe.com.ph/surf/plan/supersurf
http://www1.smart.com.ph/Prepaid/offers/data/2014/02/21/piso-app

Jeepney 50-Cent Fare Increase Starts Tomorrow, June 14th

Jeepney Driver’s will ask you an additional 50 cents for your regular Jeep fare tomorrow because the government agency in charge of regulating our public utility vehicles has approved the jeepney drivers’ petition on Friday, 30th June to increase the fare by that much for the first four kilometers. Here’s what will change:

Here's how our Jeepney Fares in Metro Manila, Region 3, and Region 4 will look like starting June 14
Here’s how our Jeepney Fares in Metro Manila, Region 3, and Region 4 will look like starting June 14

The Transport hike, which was approved on May 30th, is in effect in the following regions:

National Capital Region (Caloocan, Las Piñas, Makati, Malabon, Mandaluyong, Manila, Marikina, Muntinlupa, Navotas, Parañaque, Pasay, Pasig, Pateros, Quezon City, San Juan, Taguig, and Valenzuela);
Region 3 (Provinces of Aurora, Bataan, Bulacan, Nueva Ecija, Pampanga, Tarlac, and Zambales),
and Region 4A & 4B (Provinces of Batangas, Cavite, Laguna, Lucena, Quezon, and Rizal;  Marinduque, Occidental Mindoro, Oriental Mindoro, Palawan, Puerto Princesa, and Romblon)

Note: To take effect, Jeepney Drivers must display Fare Matrix inside their jeep. No Fare Matrix, no right to ask fare increase (photocopy of fare matrix is allowed).

Consumers can report their complaints with the Land Transportation Franchising and Regulatory Board (LTFRB) online or calling their numbers in these offices:

  • Metro Manila Complaints
    +63 (2) 929 6789, +63 (2) 929 7366, +63 (2) 926 6346
  • Region 3
    (045) 961 7046
  • Region IV-A and IV-B
    (043) 756 1520

You can also email them pictures of your complaints to: complaint.ltfrb.gov.ph@gmail.com
Related Articles: LTFRB enforces Discounts
http://www.philstar.com/headlines/2014/05/31/1329326/jeepney-fares-go-50c/june-14-ltfrb
http://www.gmanetwork.com/news/story/222723/news/nation/ltfrb-reminds-puv-drivers-on-fare-discounts-for-students

Image Credit: manilastandard.com

Savings Using Household Vinegar

Most potent Vinegar
Most potent Vinegar

I found this video and since saving money and planet earth is close to our hearts, I want to share this video with you. We’ll be posting more videos like this so you know what kitchen items we can use to save money and does the same work that other costly chemical-based products are doing for us.

Except for the anti-freeze tip, which is irrelevant to our country’s current climate,  enjoy this 9 other uses of Vinegar and share it to your friends who are either pro-environment or pro-money-saving tips. Melissa Maker hosts this video. Enjoy!

So the next time you’re in the Supermarket, you can always be comforted to know that buying a lot of Vinegar is to your advantage because it’s widely used for so many things. We recommend Datu Puti White Vinegar for the purposes she demonstrated here.

Epson Finally Brings Back the Black

I bought two but will there be another ink drought again?
I bought two but will there be another ink drought again?

Finally! Epson made the Black Color 73N Ink Cartridges available for TX110 printer owners like me. We know how most printers work and they won’t produce any output if you lack one cartridge.  The black printer cassettes  were delivered last Saturday (June 7th) but my friends at Silicon Valley at the Forum Robinsons Mall said only 20 were delivered. So after that, no word if it was going to be replenished. I bought two.

Imagine how many printer models will be affected without this cartridges
Imagine how many printer models will be affected without this cartridges

Those should last me about three months of four but as my observations tell me, it won’t last that long because these vials aren’t made like they used to. According to my observations, these ink containers used to last four months of printing black documents but now you’d be lucky to get two months out of these.

If you’re like me and would like to bring this issue up with Epson Philippines, you can contact them here.

Consumers News, Reviews, and Updates for Filipinos